Online Dispute Resolution Forum and Hackathon

UC Law SF’ Center for Negotiation and Dispute Resolution (CNDR) and Stanford Law School co-hosted the international conference, ODR 2014, from June 21-27, 2014,  including a unique Tech for Justice Hackathon. Read more about the conference below!

About the ODR 2014 Conference

An International Conference on Online Dispute Resolution | ODR 2014 brought together the technology and dispute resolution communities, legal practitioners, mediators and other ADR professionals, academic researchers, financial institutions, e-commerce companies and social media companies, members of judiciaries worldwide, and social justice advocates using innovative technologies to leverage change.

ODR 2014 was the thirteenth ODR Forum and the first to be held in the United States, it has previously been held in:

  • Geneva (2002 and 2003)
  • Melbourne (2004)
  • Cairo (2006)
  • Liverpool (2007)
  • Hong Kong (2007)
  • Victoria (2008)
  • Haifa (Israel) (2009)
  • Buenos Aires (2010)
  • Chennai (India) (2011)
  • Prague (2012)
  • Montreal (2013)
The 2014 ODR Forum was organized by:
  • Modria is the world’s leading online dispute resolution company.
  • IBO The Internet Bar Organization’s mission is to use the Internet to promote legal and economic justice for all people.
  • The National Center for Technology and Dispute Resolution supports and sustains the development of information technology applications, institutional resources, and theoretical and applied knowledge for better understanding and managing conflict.
  • UC Law SF Center for Negotiation and Dispute Resolution is committed to offering superior education and cutting-edge scholarship in dispute resolution to law students, attorneys, practitioners, and international visitors.
  • Stanford Law School’s Gould ADR Research Initiative was created to promote academic scholarship on the theory and practice of alternative dispute resolution, and to explore ways to continuously improve the quality of instruction offered through the Gould Negotiation and Mediation Program.

Conference Events

Tech for Justice Hackathon 

At the first ever dispute resolution hackathon, from June 21-22nd, participants tackled problems within 4 thematic areas, and produced prototypes that were curated and presented to audiences at ODR 2014’s UC Law SF event.

Solving Consumer Problems in the Collaborative Economy

At UC Law SF on June 25th, the focus was a one-day conference for Community Relations and Customer Support specialists featuring:

  • Best Practices for Resolving Customer Issues
  • Increasing Trust through Resolving Issues
  • Managing Reputation through Resolving Issues
  • Resolving Employment/Freelancer Disputes
  • Resolving Buyer/Seller Disputes on your Platform
  • Bullying, Harassment and Customer Satisfaction
ODR 2014 Forum

On June 26-27th, at Stanford Law School, there were two days of keynotes, breakout sessions and panels on the latest theoretical and practical developments in the field of Online Dispute Resolution featuring:

  • Intellectual Property and Online Dispute Resolution
  • Privacy in the Digital Age
  • Cyberbullying & Harassment
  • Health care and Patient Engagement
  • ODR and Commercial Arbitration
  • Employer/Freelance Arbitration
  • ODR and Debt Collection
  • Resolving Insurance Disputes
  • ODR and the Future of Legal Education and Practice
  • Cross-border Consumer Disputes
  • ODR, Peacebuilding and Human Rights
  • Reputation/Review Disputes and the Communications Decency Act
  • ODR and Mobile Applications
  • Family and Divorce ODR
  • Dispute Systems Design
  • ODR, Courts and Government
  • Environmental Disputes and Multiparty Resolution
  • Using ODR Across Multiple Cultures